I know you need help with your account and you need it now.
800-701-7918
That’s the number to call. But if you’d rather email or find answers on your own, I’ve got those options here too.
Account issues are frustrating. I’ve made sure this page has every official contact method you need to get things sorted out fast.
Our support team knows what they’re doing. They handle these problems every day and they’re ready to help you figure out what’s going on with your account.
You can call that number above, send an email, or check out the self-service options below. Whatever works best for you.
This is the official support hub. You’re in the right place.
Contact Our Support Team by Phone: 800-701-7918
I’ll be honest with you.
I think phone support is still the best way to get real help. Email takes forever and chatbots just frustrate me.
If you need to talk to someone on our team, here’s what you need to know.
Phone Number: 800-701-7918
We’re available Monday through Friday, 8:00 AM to 7:00 PM Eastern Time.
Before you call, grab your account number or the email you used to sign up. It makes everything faster (and I know you don’t want to sit on hold any longer than necessary).
Our phone support handles:
• Billing questions • Technical issues • Account access problems • General inquiries
Look, I know some people prefer typing out their issues. That’s fine. But when something’s urgent or complicated? Pick up the phone and call 8007017918.
You’ll get a real person who can actually solve your problem instead of going back and forth for days.
Alternative Ways to Get Help
Look, I know phone calls aren’t for everyone.
Some of you would rather eat glass than dial a number and wait on hold. I respect that.
Here’s what I think is coming. More people will skip traditional support channels entirely. We’re moving toward a world where asynchronous communication wins (and honestly, it’s already happening).
But right now? You’ve got options.
Email works if you’ve got time. Send your question to the support team and you’ll hear back within a business day. It’s not instant but you can explain everything without feeling rushed.
Live chat is different. You get answers fast without picking up the phone. I predict this will become the default support method within two years. People want speed without the awkwardness of actual conversation.
The help center runs 24/7. Guides, tutorials, common questions. All sitting there waiting for you.
Here’s the thing though.
Some people say self-service support is the future and human contact will disappear. They might be right. But I’m guessing we’ll always need that human option for complex issues. The kind of problems that don’t fit neatly into a FAQ.
If you need to talk to someone right now, call 8007017918.
But if you’re like me and prefer typing over talking? The other options work just fine. And between you and me, they’re only going to get better as companies figure out what we actually want (which is answers without the small talk).
For more on evaluating information sources, check out media literacy understanding news and information.
Find Quick Answers: Before You Contact Us
Look, I know you want to get back to checking scores or reading the latest trade rumors.
Nobody wants to spend their afternoon digging through help articles when you could be watching highlights instead.
But here’s the reality. Most issues you’re running into? I can help you fix them right now without waiting on hold or sending emails back and forth.
Think of this like checking the injury report before game day. A little prep saves you a lot of headache later.
Can’t log in? Head to our login page and click ‘Forgot Password’. You’ll get a reset email faster than a Steph Curry three-pointer. (Seriously, it takes about two minutes.)
Need to update your card info? Go to your account dashboard and look for the ‘Billing’ section. Everything’s right there where you can manage it yourself.
Want to see what you’ve been charged? Your account portal has an ‘Account History’ tab. Download your statements anytime you need them.
Running into weird errors? Our Help Center has a whole troubleshooting section that walks you through the most common tech problems. Most people find their answer in there without needing to reach out.
Still stuck after trying these? No problem. Give us a call at 8007017918 and we’ll sort it out.
I just want to make sure you’re not waiting around for something you can handle in 30 seconds.
What to Expect From Your Support Call
Here’s my take on support calls.
Most companies make you jump through hoops just to talk to a real person. I hate that. You hate that. Everyone hates that.
When you call 8007017918, you’ll hit our automated system first. I won’t lie to you and say otherwise. But here’s the difference. It’s there to get you to the right person fast, not to keep you away from them.
We Actually Listen
Our team doesn’t rush you off the phone. They listen. They ask questions. They figure out what’s actually wrong before throwing generic solutions at you.
I believe in first-call resolution. Nothing frustrates me more than calling support three times for the same issue (and I know you feel the same way).
We fix it right the first time or we’re not doing our job.
Want faster service? Call between 10:00 AM and 3:00 PM EST. That’s when our lines are quietest and you’ll get through quicker.
We’re Here to Help You Succeed
This page has given you every way to reach customer support for your account.
I know interruptions are frustrating. Getting you back on track is what matters most.
Our support system works for you. Phone lines and help center are both set up to give you clear answers that actually solve problems.
Don’t wait if you need help.
Call us at 800-701-7918 or pick another method that works better for you. We’re ready to get you the assistance you need today.
